Privacy Policy & Data Handling

Zinarovexilo is committed to upholding your privacy and ensuring your personal data is handled with transparency and care. Our standards are guided by South African regulations and international best practices.

Information We Collect

We collect only essential details needed to provide our story analysis and services.

• Contact information such as your name, email address, and phone number provided via forms or email correspondence.
• Manuscript materials or supporting files you submit for the purposes of structural review or consultation.
• Usage details like device type or browser for improving website experience and ensuring security.
• Feedback or communication records from our interactions to maintain quality and follow up on your requests.

How We Use Your Information

Your information is used strictly for service provision, communications, and service improvement.

• To respond to your specific inquiries and provide tailored story analysis services.
• To process, review, and comment on manuscripts or outlines submitted for feedback.
• To maintain internal records for scheduling, follow-up, and quality control purposes.
• To improve our website experience and safeguard user security, using non-identifiable analytics.

Lawful Basis For Data Use

All data handling aligns with South African laws and global privacy norms.

Our lawful basis for processing personal information is your consent for submitted queries, our legitimate interest in providing quality service, and compliance with South African law and the Protection of Personal Information Act (POPIA).

How We Share Data

Your data is confidential. Sharing is limited to essential service partners only.

• We work with trusted IT, security, and cloud storage vendors, but they are contractually obliged to safeguard your information.
• We do not rent, sell, or trade your personal information for marketing or advertising purposes.
• Legal disclosures occur only if required to comply with law, court order, or protect rights and safety.

Data Security

We implement both technical and organizational safeguards to secure your data, including secure storage, encrypted communications, and regular security reviews. Only authorized personnel can access manuscript or contact information, and we continuously train our team on privacy best practices.

Your Rights

You have the right to access, correct, or request erasure of your personal data held by us.

• Request access to data we hold for your manuscripts or correspondence.
• Ask us to update or correct inaccurate personal details.
• Request deletion of your information except where required by law to retain.
• Opt out of non-essential communications related to updates or marketing.

Cookies & Tracking

We use essential and analytics cookies to enhance usability and understand site performance. No unnecessary personal profiling is conducted. Adjust your browser settings if you wish to restrict cookie use.

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Contact Us

If you have privacy questions or wish to exercise your data rights, please reach out using the details provided below.

Changes To This Policy

We update this policy as regulations or operations change. Please check regularly to remain informed.